Grok Bot
New: Computer recovery (/help/grok-bot/computer-recovery)
Added a help page on recovering Grok Bot computer data, including how to reopen or reset a computer, what can be recovered after accidental deletion, and what happens if you run destructive commands inside the box.
Mobile purchase (/help/grok-bot/mobile-purchase)
Updated subscribe-from-mobile guidance:
- Clarifies that Grok Bot mobile uses the same Cursor account as desktop, and which plans carry over without a second Apple purchase (Cursor Ultra, Pro+, Teams self-serve seats, and SuperGrok Plus or Heavy account links).
- Steps for subscribing in the iOS app when your account does not already include Grok Bot (monthly individual plans only via Apple; yearly, Teams, and Enterprise on the web).
- SuperGrok Plus and SuperGrok Heavy: link on desktop, then sign in on mobile with the same Cursor account.
Account and billing
Refunds (/help/account-and-billing/refunds)
Added a section on mid-cycle downgrades: Cursor does not issue prorated refunds or credits when you downgrade an active subscription that already has usage in the current period. Documents self-serve options (cancel vs. schedule a downgrade) and points back to the existing 14-day refund eligibility rules.