Grok Bot customer support story
- Published
How SpaceXAI is using Grok Bot to scale customer support(Sep 22, 2026): internal write-up on rebuilding combined support around Grok Bot, ticket volume, and cost per resolution. - Linked from the homepage (
/) and/abouttimelines; older procurement item dropped from those lists.
Import Bot
- Added
Import Botin the Bot Marketplace: brings setups from Claude Cowork, Codex, ChatGPT, OpenClaw, and Hermes into Grok Bot, spins up or extends expert bots, leaves source tools unchanged, and scrubs secrets before save. - Companion route:
/bot/HP4Q8GHtSIjbyGeI2vg7S.
Other
- Light copy edits on
/bot/guides/grok-bot-for-marketingand minor spacing on/api.